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The proper management of inventory, the planning process, manufacturing, distribution management, logistics, processes, and the purchasing function are fundamental to a successful supply chain. This course covers key concepts and terms to start building a working knowledge of the methods, techniques, and language of operations management and supply chain management.

Learn to describe how the management of processes and operations is affected by product volume, service requirements, variety, demand variation and visibility. Discover the principles of effective product and service design. Gain knowledge of valuable project management models that you can apply to projects and daily operations.