Facility Management: Top 3 Ways to Identify the Right Talent
Share this article:
By James Watts
Having an effective team who get on with other and complement each other’s skills is essential in all
businesses, but particularly so in the facility management industry. Facility management often involves
multiple people working on the same projects, so team management is key.
Recruiting a new employee can seem like a daunting task, particularly if your existing team works really
well together, however it’s a necessary part of business growth. Here are our top three tips for hiring an
appropriate team member for your facility management business.
1) Develop a thorough interview process
The more thorough your interview process, the more likely you will be to hire a suitable employee who
will integrate seamlessly into your existing facility management team. A face-to- face interview is
essential to determine the accuracy of a résumé.
Your interview should include questions about the following:
- Experience levels and previous positions
- Credentials and certification
- How they would handle certain situations that arise regularly in your organization
- Details about outside activities and hobbies
An interviewee’s answers to the above can help you gain valuable information about that person that
may not have been immediately obvious from their résumé. You will also get to know the personality of
the individual and see if they would be a good fit for your team.
2) Promote from within your organization
Some employees thrive on the potential to progress their career. Consider investing in training and
certification for employees wishing to climb the facility management career ladder. Not only does this
avoid having to go through a long interview process but the morale boost an individual can receive when
they have time and money invested in their training can skyrocket their productivity.
3) Choose skillsets carefully
When considering hiring a new facility management team member, carefully consider what their job
role and duties should be. You don’t want to hire someone for tasks that are already fully covered for
your team as that will lead to frustration and boredom and too many people compete to complete the
same tasks. Instead, identify areas that are currently understaffed or that could be expanded. Your new
staff member needs to add value, not only to the organization but also to their new team.
If you’re interested in taking your facility management team to the next level, check out our FMP
certification training. Boost your employee’s careers and motivate them to work at their very best by
investing in their development.