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 4 Quality Decision Making Six Sigma Tools

By Rebecca Langdon

Six Sigma has tools which allow organizations to make quality decisions. We all know that an organizations ability to make good decisions quickly is imperative to their success in the modern day economy.


The facilitator helps the team devise a list of potential decisions or improvements. Then a specific number of votes is given to each participant which they can then allocate to the options. The decisions or improvements with the most ideas may then go through another round of multi voting depending on the original number of options, and the desired number to implement.

Failure Modes and Effects Analysis

This is essentially a risk assessment whereby the team are asked to consider all possible problems which could arise in each particular improvement if it were to be implemented. They then rate the likelihood of it happening, the impact if it did, and the likelihood of early detection before the impact. That then produces a rating which allows the team to determine a solution.

Pugh Matrix

Team members compare improvements using a simple rating system whereby a list of criteria are established and a weight is agreed for each criterion. The weight itself relates to the importance of the improvement for reaching organizational or project goals. The criteria are compared against a standard which is usually the current situation. For each of the criterion the team member will decide if the improvement would be better or worse than the current situation. The total for each improvement based upon the weightings and ratings will guide the final choice.


Six sigma itself is a set of tools and techniques to improve processes. Of importance is making sure that the improvements to be implemented are going to contribute maximum organizational benefit, recognising that there will be resource constraints for any changes made. In all cases, Six Sigma encourages team based approaches to decide upon which changes will be implemented. To become accredited in Six Sigma, you could undertake a Certificates in Quality.


Do You Know Your DMAIC From Your DMADV?


By Kate Rawdon


Lean Six Sigma – and its alternative program Six Sigma - has a number of tools and methodologies that are unique to the program, and can be applied to almost any business to assess and improve the way it works.


There are two main methodologies involved in Six Sigma and Lean Six Sigma, these are known as ‘DMADV’ and ‘DMAIC’.


Each of these is a five-part plan which sees an improvement to your business or design through from end to end. ‘DMAIC’ is what we teach through our Lean Six Sigma courses, and ‘DMADV’ is for more design-focused Six Sigma training.


DMAIC is a five-part system for improving processes within a business. It can cut down waste, costs and time, as well as increasing profitability.

It stands for:

  • Define - work out what the processes are
  • Measure - accurately measure their available data
  • Analyze - assess the data collected
  • Improve - make improvements to the process wherever possible
  • Control - put measures in place to make these improvements permanent

The program explains how to go through each of these steps, and the end result will be a measurable reduction in costs and waste, and an increase in profits, wherever there’s the potential to achieve it.


DMADV is another five-part process, but this time specifically for design. It aims to create better designs with minimal room for error, cutting down on time and costs, and creating more market opportunities.
It stands for:

  • Define - find the specific aims for your design
  • Measure - work out the vital characteristics your design must have
  • Analyze - assess and develop your design
  • Design - create a new design
  • Verify - finalize the design and start production

Universal rules and tools

Whatever business you find yourself in, and whatever problem you need to identify and address, these rules and tools taught by Six Sigma and Lean Six Sigma can help.


They’re tried and tested, proven over and over again all over the world and across many different industries.


We don’t teach DMADV, and instead we concentrate on the process-focused DMAIC. Learning this key principle of Lean Six Sigma is not only incredibly valuable to the business you’re with right now, but also significantly increases your own value in the job market in the future.


This is because businesses are aware of how valuable Lean Six Sigma training can be, and the positive effect it can have on their bottom line, so consider enrolling with us an investment in your career potential.


Morgan International offers the Lean Six Sigma Certification Courses in partnership with BlueSkye Track and the Thayer School of Engineering at Dartmouth College. Explore our online workshop offerings in more details here.

Lean Six Sigma

Morgan International Launches Lean Six Sigma Online Courses in Partnership with BluSKye Track

November 15, 2015, Beirut, Lebanon: BlueSkye Track, Inc. (BST), through the Lean Six Sigma Program at Thayer School of Engineering at Dartmouth College, is pleased to announce the launch of a new global collaboration with Morgan International, a leading professional development training provider with established offices in 34 locations worldwide.

The new partnership will support the establishment of BST’s Online Global Campus to serve the needs of professionals and participants seeking certifications in the area of Lean Six Sigma and Quality Management training.

“We are very excited to be partnering with the Lean Six Sigma Program at Thayer School of Engineering and BlueSkye Track", said Morgan International CEO Fadi Ganni. "One of the challenges in the current competitive business environment is the gap between academia and the job market as well as the need for continuing professional development during a career lifetime. Our partnership is designed to provide program participants access to internationally renowned, industry-oriented learning and certification from one of the most prestigious educational institutions in the world."

Dr. Ron Lasky, Director of the Lean Six Sigma Program Thayer School of Engineering at Dartmouth, adds “Building knowledge and developing the skills for career advancement are essential and our programs provide a flexible path to earn these valuable credentials”. Larry Parah, President & CEO of BlueSkye Track, Inc. said: “We are excited about our new partnership and the opportunity to expand across global markets. The ability to offer our programs in a combination of live-online and in-classroom instruction provides a convenient learning process that encourages dialog, involvement and support. Improving and expanding professional skillsets, all with Thayer School of Engineering at Dartmouth College certificates, is an asset that has indispensable value for employers as well as employees.”

The new Online Global Campus initiative provides a user-friendly internet interface and direct access with instructors, extending corporate clients and individual learner’s access to a variety of quality training workshops.

“Our commitment is to maintain the superior quality of our program regardless of the methods we choose to deliver content” said Dr. Lasky.

To view the complete list of our Lean Six Sigma and Quality Management certification courses, please click here.

About Dartmouth, Thayer School of Engineering
Founded in 1769, Dartmouth is a member of the Ivy League and consistently ranks among the world's greatest academic institutions. The Dartmouth difference is one community, no departments. Expertise from across disciplines converge to enhance innovation where people share ideas, challenges, and inspiration and push each other to solve pressing global problems.