There has been a lot written about facilities management finally having centre stage to offer organizational strategic advantage. But is this really true or just rhetoric?
The first thing to recognize is that Facilities Management has had negative press in the past, and has been seen as a stuffy and archaic profession that only really focussed on getting the office carpets cleaned, and making sure there were supplies of tea and coffee.
Yet the strategic positioning of FM is far from rhetoric and there are a number of key areas of opportunity that can be exploited.
- Catering to attract clients
Michelin star chefs, private dining rooms, and exquisite ingredients offered in office environments can attract new clients, or at least sway them to be keener to have meetings and appointments in your office space.
- Video conferencing v travel
Many organizations are operating more globally than ever before. This naturally results in requirements for individuals to travel which can become incredibly expensive, and time consuming for employees as they wait around in airports and so on. There are now a number of more cost effective options such as video conferencing which has become so advanced that participants can almost feel that they are in the same room.
- Optimising office space
Organisations can produce a lucrative revenue stream from leasing floors and space from within office buildings. This might be a lease or sub lease depending on the ownership status, but by strategically evaluating the space, there could be money to be made.
Organizations are looking for strategic advantage in places they have never looked before. The great thing about Facilities Management is that it has been previously fairly untapped, so there is a wealth of opportunity. It is such an interesting time to work within a Facilities Management role and a perfect time to consider the FMP qualification.