By: Morgan International Staff Writers
There are plenty of organisations out there that do not appreciate the need for an FM professional and tag the responsibilities onto another role. Very often the Office Manager will also undertake the FM responsibilities. This article is not underestimating the abilities of Office Managers or indeed any other individuals who are not FM professionals that take on the role. However, what we do know is that having a qualified Facilities Manager will undoubtedly offer additional benefit to the organization as they typically are better equipped to manage the responsibilities and contribute to strategic benefit. There are many reasons why your business needs an FM professional, but these are our top five:
- Economies of scale
By centralising all FM activities with one FM professional, they are able to see the picture and look for opportunities for synergies – this might be for example placing multiple outsourced services with one provider whereas it was carried out in-house or by multiple suppliers previously.
- Centralisation trumps decentralisation
If you decentralise the FM role to a number of individuals, coordination will be very difficult, and having a holistic view will be almost impossible. By centralising responsibilities to one individual, it is easier for senior management and the board to oversee FM activities.
- At the cutting edge
An FM professional will typically be passionate about their industry and be at the cutting edge of technological change that can offer service improvement and/or cost reduction to the organisation. This might be through the internet of things, big data, automation, and so on.
- They consider environmental impacts
As part of the formal training an FM professional receives, they will learn about organizational impact on the environment, and potential ways to reduce that footprint. We all know that corporate social responsibility is not only a hot topic at the moment, but is also hugely important for the sustainability of the planet.
- They look at FM strategically
For many years, FM was seen as an overhead to be managed and cost controlled. It covered rent, rates, utilities, and so on. However smart FM professionals know that they can offer strategic benefit to the organization. Examples are providing working spaces that make employees more productive, and renting out underutilised office space to generate income.
Realistically, very small organizations may not have the money or appetite to hire an FM professional. Yet for most organizations with 20+ employees it makes economic sense to have a qualified FM professional dedicated to ensuring the strategic value of facilities managed is derived.