By Rebecca Langdon
As professionals we operate in a business environment that arguably has many challenges than ever before. We are still recovering from a devastating global economic crisis, and political uncertainty is now rife. These wider macro-economic issues have huge impacts on businesses and the individuals working within them. So what skills do HR professionals need to manage these challenges?
1 IT Skills
IT allows us to be far smarter in a number of ways, such as e-learning, cloud based employee surveys and analytics and so on. There is huge opportunity to find IT solutions to manage challenges but one must be equipped with sufficient technological knowhow to appreciate how they can leverage these offerings within their organisation.
Things change far more quickly than they did a decade ago, and business agility is critical to respond. The change might be technological or perhaps company merger activity, or even wider macroeconomic events such as legal changes, currency fluctuation, or inter country trade deals.
3 Interpersonal skills
This is one that is always going to pop up on the list and interpersonal skills are even more important in times of challenge. This is because a wider and more developed range of skills are needed to manage conflict, challenge and change.
4 Global business awareness
Many businesses operate globally and are regularly seeking business in new territories. With this comes a range of challenges such as different legal jurisdictions and diverse business practices. Of course having prior global business experience is very useful.
5 Management of diverse cultures
Working globally naturally means that you will be working with a range of cultures, some of which may be rather different from your own. For example the culture of a Japanese workforce is very different to that of a workforce in Lebanon. Being respectful of these differences and finding a way to work together as a broad global team is a skill to be mastered.
Managing challenges can be incredibly interesting and rewarding. It is certainly an exciting time to work within an HR role, and a great foundation to get you started is an HR qualification.